Cannot send email/SMTP alerts from MegaRAID Storage Manager (MSM)
We found this frustrating problem where some of our client servers couldn’t send email alerts from MegaRAID to Office 365 via a mail relay we had setup. We tested all sorts of configurations:
- Changed SMTP Server settings from a hostname to IP
- Changed the Sender email address
- Tried different ports
- Enable/disabled authentication
But nothing worked! Then I noticed a BroadCom article which stated:
G-Mail and other similar e-mail clients are not directly supported.
See the following KB for a workaround:
How can half of our client servers work and other don’t?!
I then started to go back through client servers that have MSM alerts setup fine with Office 365. Well, the fix isn’t anything revolutionary, however I can share that MSM version 15.11.53.00 does still work!
No more failed disks with not alerts!