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Cannot see computers in Windows Essentials dashboard

The Problem

Cannot see computers in Windows Essentials dashboard

Either of the following are true:

  • You open the Essentials dashboard and can’t see any workstations under the ‘Devices’ tab.
  • You open a user and try to give them access to a workstation within the network and no devices exist.

The Fix

This occurs because the target machine hasn’t been connected to the domain via http://DomainController/connect.

Go to the URL and run the connect application. IT will then be added the devices to the Essentials dashboard.